About Us

Would you like to meet the folks who work here?

Key Points

Our Team

Debbie Williams, Manager

Jennifer Monaco, CPC, CPB - Supervisor

Jill Hart, Billing Specialist

Jil Holt, CPC - Billing Specialist

Kathy Ratliff, Billing Specialist

Kendra Thisselle, Billing Clerk

Melanie Kenison, Administrative Assistant

Michelle Cahall, Billing Specialist

Teena Pfyffer, CPC - Billing Specialist

Certified Medical Coders

Our coders are certified through the American Academy of Professional Coders (AAPC). AAPC credentialed coders have proven mastery of all code sets, evaluation and management principles, and documentation guidelines.

ICD-10 Certified

Our coders are here to work with your team to transition from ICD-9 to ICD-10 without impacting your revenue cycle.

MGMA Lean Certified

Our management team has completed and received a Yellow Belt Certificate in the Lean Six Sigma Program by MGMA 2015 Financial Management and Payer Contracting Conference.


We engaged Monida Healthcare Billing Solutions to partner with our staff in the revenue cycle and process management. Monida has not only saved us labor costs, but also helped us bring in additional revenue and made sure we were compliant in every step. Broadwater Health Center, Townsend, Montana
Monida is a first-class operation that I highly recommend.  They have vastly improved our insurance billing, and office management practices.  I can’t recommend them enough.  Frenchtown Physical Therapy
Monida Healthcare Network’s expertise in practice management and billing has increased cash flow in our clinic significantly.  Monida’s  involvement in our billing process has led to our success.  Rocky Mountain Surgical Solutions, Missoula, MT

Monida Healthcare Billing Solutions

With more than 120 combined years of experience in healthcare billing, the staff at Monida Healthcare Billing Solutions has the knowledge and expertise needed to provide your business with a reliable comprehensive revenue cycle management solution. Dedicated to providing the highest quality work and exceptional customer service in a timely manner, we look forward to becoming an extension of your team.

At Monida, we realize that medical practices and hospitals are constantly dealing with changing coding requirements, Medicare and Medicaid regulations, and multiple payer contracts. We believe that medical practices and hospitals should be allowed to focus on clinical care instead of worrying about everything from medical billing to facility and professional coding, auditing, and much more.

Isn’t it time to increase your revenue and decrease your workload?

Our staff includes experts in the field who have the knowledge and access to the technology needed to address the challenges of medical billing in order to help your practice or facility rise above these challenges and enhance your financial performance. At Monida Healthcare Billing Solutions, we look forward to helping you optimize your revenue while also increasing compliance and decreasing your overall costs.

    Facility Team

    • Critical Access Hospital
    • Federally Qualified Health Center
    • Rural Health Clinic
    • ICD-10



    Coding Team

    • Physician
    • Physical Therapy
    • Mental Health
    • ICD-10



    Billing Team

    • Insurance Payment Posting
    • Insurance Follow-up
    • Patient Statements
    • Patient Communication
    • Reporting



    Practice Mgmt Team

    • Staff training
    • Work Flow Assessment
    •  Strategic Planning
    •  Policies & Procedures Implementation

    Accounting Team

    • Accounts Payable
    • Payroll
    • Inventory Management